Loading...
Please wait...

Search
 

Dawg, Inc. Online Privacy Policy

Dawg, Inc is committed to respecting the privacy and security of your personal information. The following online privacy policy, updated in September 2006, describes the information we collect and how we use it.

For questions or concerns, please email us or contact us at:

Dawg, Inc. Attn:
Consumer Services/Privacy
P.O. Box 205
North Branford, CT, 06471-0205 
1.800.935.3294

  • Collecting Information
  • Using Information
  • Sharing Information
  • Protecting Your Information
  • Cookies and Pixel Tags
  • Unsubscribing, Removing or Modifying Your Information

Collecting Information

Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your Internet domain address for trends and statistics, but you will remain anonymous unless you tell us who you are. For more information, see "Cookies and Pixel Tags" section below. We request information from you (which may include name, address, telephone number, email address, and when necessary, credit card information) when you:

  • Register
  • Purchase
  • Request to receive communications
  • Participate in a promotion or other website feature
reference charts Back to Top

Using Information

We may use the information we collect to:

  • Customize and/or personalize your communications and shopping experience
  • Better respond to your customer service inquiries
  • Communicate with you about your purchase, account information, or customer service needs
  • Communicate with you about our products, technical regulations, Dawg Newsletter, and for other promotional purposes
  • Administer promotions, surveys or other website features

Users can indicate that they do not wish to receive e-mail information from Dawg. Upon request, Dawg will remove users (and their information) from our database or permit them to "opt-out" or “Unsubscribe" of any further e-mail newsletters or contact.

reference charts Back to Top

Sharing Information

Simply Put, We NEVER sell or rent your information to any outside parties. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

reference charts Back to Top

Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Regardless of these advanced security procedures and efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

reference charts Back to Top

Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:

  • Remember the items in your Shopping Basket
  • Recognize you when you return to our website
  • Enable you to use Express Checkout
  • Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Mozilla Firefox or Google Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 1.800.YEL.DAWG (935.3294) We also use pixel tags - tiny graphic images - to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.

reference charts Back to Top

Unsubscribing, Removing or Modifying Your Information

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Dawg, Inc or would like to update or change your personal information or preferences, follow the instructions below.

reference charts Back to Top

Registration Information, Email and Other Subscriptions

To modify or delete entirely the information you have provided during registration, please login and update you're MY ACCOUNT (this area has all your settings and profiles). To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the "message" box.

Direct Mail (including Catalogs)

If you would like your name and address removed from Dawg's direct mailing list or if you would like to update your mailing information, you can phone us at 1-800-YEL-DAWG (935-3294) (7:30am - 7pm EST, 5 days a week) or email us a request. Be sure to include your first and last name and mailing address in the "message" box.

Communications in Progress/Sales and Service Information.

Please note, if you have unsubscribed from any Dawg communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

reference charts Back to Top

Policy Updates

We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified on September 14, 2006.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions

Please also visit our Terms and Conditions section that explains other terms governing the use of our website.

reference charts Back to Top

 

ClickTale

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to understand how users are interacting with the Dawg, Inc. website.  During the recording process we are blocking all email address and credit card related fields so that no data of that nature is collected.  Data collected in the recordings is used solely for the purpose of making site usability improvements.  You can choose to disable the Service at http://www.clicktale.net/disable.html."

 

 

Customer Support
Live Chat
Send an eMail
1-800-YEL-DAWG
( 1-800-935-3294 )
Newsletter
Newsletter
 

Related Info